Privacy Policy

Privacy Policy V2.0 – Last edited April 2026

Gray Septic Solutions operates the website graysepticsolutions.com, which provides information about our residential and commercial septic services, maintenance, and inspection services in the Greater Savannah area.

This Privacy Policy explains how we collect, use, and protect personal information from anyone who visits our website or uses our services.

Please read this Privacy Policy before using this site or submitting any personal information. By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree to this Privacy Policy, you should not use or access our site. Your continued use of our website following any updates to this policy constitutes your acceptance of those changes.

1. Information We Collect

We may collect and make use of personal information to assist in the operation of this website and to ensure delivery of the services you need and request.

A. Personally Identifiable Information

We collect personally identifiable information, including names, addresses, phone numbers, email addresses, and IP addresses. You are responsible for ensuring the accuracy of the personal information you submit to us.

We will only use your personal information for the following purposes:

To deliver the services to you that you have requested;
To validate your compliance with the Terms and Conditions of use of this website;
To verify accounts and activity, and to monitor suspicious or fraudulent activity;
To reach you, when necessary, regarding your use of the website or services;
For content improvement and feedback purposes;
Where required by law or where we believe it is necessary to protect our legal rights, interests, and the interests of others; and
As additionally described herein to better serve you.

B. Non-Personally Identifiable Information

For each visitor to our website, our web server automatically recognizes only the consumer’s domain name, but not the email address (where possible). We also collect various types of non-personally identifiable information to help improve your experience, measure site activity, and compile aggregate data on what pages are accessed or visited. We may use this data to tailor advertising, develop surveys, and improve our services.

Log Data. Whenever you visit our website, we collect information that your browser sends to us, called Log Data. This Log Data may include your computer’s Internet Protocol (IP) address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies. Cookies are files with a small amount of data, commonly used as anonymous unique identifiers. These are sent to your browser from the website you visit and stored on your computer’s hard drive.

Our website uses cookies to collect information and to improve our service. You have the option to accept or refuse these cookies. If you choose to refuse our cookies, some portions of our website may not function properly.

2. Relationship with Third Parties

A. Information Sharing / Advertisements

We may employ third-party companies and individuals for the following reasons:

To facilitate our service;
To provide services on our behalf;
To perform service-related tasks; or
To assist us in analyzing how our website is used.

These third parties have access to your personal information only to perform tasks assigned to them on our behalf. They are obligated not to disclose or use the information for any other purpose.

This website may use the Google AdWords remarketing service to advertise on third-party websites (including Google) to previous visitors. Third-party vendors, including Google, may use cookies to display ads based on past visits to our website. You can set preferences for how Google advertises to you using the Google Ad Preferences page, or opt out of interest-based advertising entirely via cookie settings or a browser plugin.

B. Authorized Disclosures

We reserve the right to disclose your information if required or authorized to do so by law, or in the good-faith belief that such action is necessary to comply with legal process, respond to claims, or protect the rights, property, or safety of Gray Septic Solutions, its employees, website visitors, or the public.

3. Security

All collected information is stored in a technically and physically secure environment with access strictly limited. We use industry-standard procedures to safeguard your personal information, including firewalls, encryption, token authentication, application proxies, and monitoring technology. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Managing Your Personal Information

By submitting your email address on this website, you agree to receive email from us. You can unsubscribe at any time by clicking the “Unsubscribe” or “Manage Preferences” link at the bottom of any email you receive from us. Once you have opted out, your email will be permanently removed from our servers.

If you have questions about the use, amendment, or deletion of personal information that you have provided to us, please contact us using the information in the Contact Us section below.

5. Children’s Privacy

This website is not intended for children under the age of thirteen (13). We do not knowingly collect personally identifiable information from children. If your minor child has provided us with personal information, please contact us and we will make reasonable efforts to remove that information from our records.

6. Jurisdiction-Specific Provisions

A. California Residents

The California Online Privacy Protection Act (CalOPPA) requires select businesses to disclose policies relating to the sharing of certain categories of personal information with third parties. California residents may request information about our disclosures of personal information to third parties for direct marketing purposes by contacting us.

B. Visitors Outside of the United States

We are located in the United States. Personal information you provide to us is stored on servers in the United States. If you are located in another jurisdiction, your information will be transferred to and processed in the United States in accordance with this Privacy Policy. By using our services, you consent to such transfer and processing.

C. Visitors from the European Economic Area (EEA)

If you are an individual in the EEA, we collect, store, use, and process your personal information as described in this Privacy Policy under applicable legal bases, including: providing and improving services; performing contractual obligations; your consent; protecting our legitimate business interests; and complying with legal obligations.

EEA visitors have the following rights:

The right to be informed about what personal information is being processed, why, and to whom it may be passed;
The right to access personal information we hold about you;
The right to have your personal information corrected or amended;
The right to request deletion of your personal information;
The right to request a temporary halt to processing of your personal information;
The right to receive your personal information in a structured, commonly used, and machine-readable format;
The right to object to our processing of your personal information; and
The right not to be subject to a decision based solely on automated processing.

7. Links to Other Sites

Our website may contain links to third-party sites. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us. We strongly advise you to review the Privacy Policy of any website you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of third-party sites or services.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by an updated version date at the top of this page and will be effective as soon as they are published. If we make any material changes, we will notify you by posting them on this website or by sending you an email or other notification.

9. Disclaimer

By filling out forms on a Gray Septic Solutions website, you are opting in to receive communications from Gray Septic Solutions. You have the right to opt out of such communications at any time by contacting us in writing or by email. In the event of a data breach, Gray Septic Solutions will make reasonable efforts to notify affected individuals within 72 hours.

10. Contact Us

If you have any questions or suggestions about our Privacy Policy, please don’t hesitate to reach out:

contact@graysepticsolutions.com (912) 661-4089