Ryan S.

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Austin has serviced my tank twice in the last 2 years for separate issues. Once because of a clog he was able to fix with a garden hose as opposed to calling a Plummer at hundreds of dollars an hour, I was able to have the clog cleared and my tank pumped at a very reasonable price. This past time my system backed up was because of a clogged filter, he was able to diagnose my problem and tell me exactly what I needed to do to fix it, unfortunately he could not as the side of my tank he needed to access was under my concrete walkway! Extremely professional and knowledgeable staff, would recommend to anyone with any type of septic issues or maintenance needs!

George O.

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Highly recommend Grays septic.Very professional,Kept me updated on exporxment arrival. Also worked with me over the phone trying to help me diagnose my problem prior to coming out to try an save me money..... Will also be using them next to have my drainage flied redone. Thank Logan for your expert knowledge in your line of work and professionalism with your company.

Debora R.

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We use Gray's on a regular basis to assist with our customers. Logan has ALWAYS been very quick to help us out when we needed him. We definitely recommend them!! Thanks again!! Debora with Consolidated Plumbing

Brad H.

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The customer service provided was excellent. Placed a call for service in the morning and the service technician was dispatch that afternoon. The service technician Austin did a super job.

Cam B.

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Great customer service!

Amber O.

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Amazing customer service they came out to pump our septic tank and they even diagnosed our problem and saved us about $400. They arrived on time and after calling quite a few places they had immediate availability as well as the lowest prices. they gave me a 2 hour window on arrival time but ward there closer to the beginning of the window and was complete and ready to leave in less than 2 hours like I said amazing will use everytime

Matthew Graham

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Called and spoke with Logan. From the very beginning the experience was very professional and wanted to help. Service tech was also very professional and explained what the problem was and was prepared to work. Overall excellent experience. Highly recommend.

J M Morrow

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Came out same day! Super nice to work with. Great pricing! Thank you! Will definitely call and use again.

Robert Cirillo

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I live in a different state and have a rental property in Richmond Hill, Georgia. I called on. Tuesday evening and Logan answered the phone and promised to be out the next day between 12 and 2. I received a call before he reached the property and then he called me right after he serviced the property to explain what he did. He was very honest and reliable and the price was the same price he gave me the night before for pumping out 1,000 gallons. He collected payment after he took care of everything. I highly recommend him and was very satisfied with his service.

Dayna Lynn Sapp

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We called just before 9am on a Friday. The job was complete just before lunch. After arrival, only took about an hour. Mark was quick, very courteous and professional. He was patient and knowledgeable with our questions, which is valuable to us women. Thanks so much, Gray Septic! Appreciate your prompt service.

John Brian Schexnayder

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My tech's name was Austin. He was fast, neat, and professional. He answered all my questions and did an excellent job. Next time I need septic service Gray will get my business.

Terry Duncan

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I called on a Sunday, they were out Monday on time to take care of my problems with my septic tank. I still have to fix one more problem and everything good to go. When I called Sunday, Logan told me what I could to continue using my water. I highly recommend gray septic to everyone

Vincent Falzone

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Positive: Punctuality, Quality, Responsiveness
Scott was on time and very professional. I would give this company 5+ stars. Scott did an outstanding job. I would recommend this company to everyone.

Diane Dykes

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I called Logan and was told that they could pump my septic tank the very same day. Within about 15 minutes Austin was at my home and got the job done with courtesy and professionalism. Also they were $100 less than another company I called and would have to wait a day for them to come out. I will highly recommend Gray to friends and family!

Josh Austin

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Its usually hard to get a septic company to answer the phone, much less show up for the job: however, Logan and his crew go above and beyond. He is very polite, knowledgable and ANSWERS THE PHONE! Also, Logan is breaking stereotypes when it comes to pumping septic waste. Considering this type of work, it's easy to expect a dirty truck to show up and park in your driveway. This is not true with Gray Septic Solutions. Logan's truck is very clean and he does an extremely good job. Quick, easy, and in no time he will have you and your family "back in business."

Misty Owens

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Logan came out the same day I called and fixed the problem right away. I will be recommending this company to all of my friends.

Katie Austin

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When we were selling our house in statesboro we called Logan at Gray Septic Solutions and he came out the same day. He inspected the system per the request of the buyer and did a full pump out. We will definately use Logan in the future should we have any septic tank issues!

Bryan Ansley

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Logan was a very nice and polite young man who showed up on time and got to work right away. He explained how the system works and answered all of my questions. He also suggested a few things to help prevent future backups. Very fair prices for the work done. I'm very picky about doing things right and he did. He has my 100% sponsorship and I would recommend him to anyone looking to have their septic tank pumped correctly.

Travis Zeugin

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Great company! Fair price and great work! Logan showed up on time and got straight to work. He quickly cleaned out my septic tank then carefully replaced the patches of grass he had to remove to access the tank. He explained the entire process to me and showed me a few tips to better maintain my system. Highly recommend this company!

Happy Customer

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They have been nothing but patient with my crazy lady antics and explaining of what happened and what will keep it from happening again! Highly recommend Gray's!!

Doris T.

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Excellent service! Emailed them on Sunday, not expecting a response until Monday. I was contacted immediately and he was here Monday morning. Thank you and highly recommend them.